Privacy policy

At Natural or Nothing, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us online or offline.

1. Who We Are

 

At Natural or Nothing, we are on a mission to transform urban and rural lives through sustainable, chemical-free farming practices and revive the dead soil in turn. Our belief is simple: food should be natural, fresh, and grown with care for both people and the planet.

2. Information We Collect

We may collect the following types of information:
●    Personal Information: Name, email address, phone number, postal address, payment details (only if you make a purchase).
●    Business Information: Company name, GST number, PAN number, and other identifiers for B2B customers.
●    Website Usage Data: IP address, browser type, pages visited, time spent, cookies, etc.
●    Communication Data: When you contact us via email, WhatsApp, social media, or our website.

3. How We Use Your Information

We use your information for the following purposes:
●    To fulfil and manage orders and deliveries
●    To respond to inquiries and provide customer support
●    To send you important updates, newsletters, or marketing materials (only with your consent)
●    To improve our products, services, and website
●    To comply with legal or regulatory obligations

4. How We Share Your Information

We do not sell your personal data. We may share your information with:
●    Trusted service providers (such as delivery partners or IT service providers)
●    Legal or regulatory authorities, if required
●    Internal staff members who are bound by confidentiality

5. Data Security

We implement reasonable security measures (both technical and administrative) to protect your data against unauthorised access, disclosure, or misuse.

6. Your Rights

Depending on applicable laws, you may have the right to:
●    Access the personal data we hold about you
●    Request corrections to any inaccuracies
●    Request deletion of your data
●    Opt out of marketing communications
To exercise any of these rights, please contact us at support@naturalornothing.co

7. Cookies and Tracking

We may use cookies and similar technologies to improve website performance and enhance user experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this policy, please contact:
Natural or Nothing
Email: support@naturalornothing.co
Phone: 9599295211
Address: Badarpur Metro Station, B-ll 58, NH-19, Block B, Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044